Last updated April 05, 2026
We are specialONE ("Company," "we," "us," "our"), a software company based in Rishon LeZion, Israel.
Our primary product is the specialONE Shopify Application (the "App") — an AI-powered UGC video discovery and verification tool that integrates with Shopify stores. We also operate the informational website https://specialone.today (the "Site"). The App, the Site, and any related products or services that refer or link to these legal terms are collectively referred to as the "Services."
You can contact us by email at specialone.today@gmail.com or by mail to Rishon LeZion, Israel.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of a business entity ("you" or "Merchant"), and specialONE, concerning your access to and use of the Services. The App is intended exclusively for use by Merchants operating Shopify stores. By installing the App or accessing the Services, you confirm that you are acting in a commercial or business capacity, that you have the authority to bind your business to these Legal Terms, and that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. Your continued use of the Services after any revised Legal Terms are posted constitutes your acceptance of those changes.
We recommend that you save or print a copy of these Legal Terms for your records.
specialONE provides the App — a B2B software tool that integrates with the Shopify platform to help Merchants discover, verify, and display user-generated content (UGC) videos from social media platforms on their Shopify storefronts. The App uses AI-powered analysis (including large language models and computer vision) to score and surface TikTok and Instagram videos that may feature a Merchant's products.
The Services are intended solely for Merchants who operate Shopify stores and are using the App for legitimate commercial purposes related to their own business. The App is not intended for general consumers or end-shoppers. Access to and use of the App requires a Shopify store and is governed by both these Legal Terms and the Shopify Partner Program policies.
The information provided through the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Merchants who choose to access the Services from outside Israel do so on their own initiative and are solely responsible for compliance with their local laws.
specialONE is an independent software tool. We are NOT affiliated with, endorsed by, or sponsored by TikTok, ByteDance, Instagram, Meta, Shopify, or any other social media or e-commerce platform. The App relies on third-party APIs and publicly accessible web data. We do not guarantee the continuous availability of such data. If a third-party platform changes its rules, blocks access, or modifies its infrastructure, the App may stop functioning partially or entirely, and we shall not be held liable for any resulting disruption or loss of revenue.
a. specialONE acts solely as a search engine and automation tool. We do not grant you any licenses or rights to use the content found via the App.
b. IT IS YOUR SOLE RESPONSIBILITY AS THE MERCHANT TO OBTAIN ANY NECESSARY PERMISSIONS, LICENSES, OR CONSENTS FROM THE ORIGINAL CONTENT CREATORS OR COPYRIGHT HOLDERS BEFORE DISPLAYING THEIR CONTENT ON YOUR STOREFRONT.
c. By using a video through our App, you warrant that you have the legal right to use, display, and commercialize that content. We explicitly disclaim any liability for copyright infringement, right of publicity violations, or any other claims arising from your use of third-party content. You agree to indemnify and hold us harmless from any claims arising from your unauthorized use of third-party content.
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in Israel and internationally.
The Content and Marks are provided in or through the Services for your internal business purposes only.
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes in connection with operating your Shopify store.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please address your request to: specialone.today@gmail.com. If we ever grant you such permission, you must identify us as the owners or licensors and ensure that any copyright or proprietary notice appears on any reproduction or display of our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you provide any content or information through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you provide: By sending us Submissions through any part of the Services you:
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.
By using the Services, you represent and warrant that: (1) you are a business entity or individual operating a Shopify store in a commercial capacity; (2) all information you provide to us will be true, accurate, current, and complete; (3) you will maintain the accuracy of such information and promptly update it as necessary; (4) you have the legal capacity and full authority to enter into and be bound by these Legal Terms on behalf of yourself or your business; (5) your use of the App complies with Shopify's Partner Program policies and Terms of Service; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation, including those governing copyright, privacy, and advertising in the jurisdictions where your Shopify store operates.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your access and refuse any and all current or future use of the Services (or any portion thereof).
Access to the App is obtained by installing it through the Shopify App Store. Your Shopify store credentials and Shopify account serve as your registration and authentication for the App — there is no separate specialONE account or password to manage. You are responsible for maintaining the security of your Shopify store admin access. All activity conducted through your Shopify store in connection with the App is your responsibility. We reserve the right to suspend or terminate App access for any store found to be in violation of these Legal Terms.
All subscription payments for the App are processed exclusively through the Shopify Billing API. By subscribing to a paid plan, you authorize Shopify to charge your Shopify store's payment method on a recurring monthly basis in accordance with your selected plan. specialONE does not directly collect, store, or process your payment card information — all billing is handled by Shopify in accordance with their billing terms and policies.
Subscription fees are denominated in US dollars. We may change subscription pricing at any time. Any price changes will be communicated to you in advance in accordance with applicable law and Shopify's billing notification requirements.
We reserve the right to refuse or cancel service for any store at our sole discretion, including stores that violate these Legal Terms or applicable Shopify policies.
Your subscription will continue and automatically renew each month unless canceled. Recurring charges are processed by Shopify's Billing API on your behalf. The billing cycle is monthly, beginning on the date your paid plan is activated.
New Merchants who install the App receive a 14-day free trial, subject to a limit of 3 scans during that period. No payment is required during the trial. The trial ends automatically upon expiry of 14 days or upon reaching the 3-scan limit, whichever occurs first. At the end of the trial, the App's paid features will be suspended until you upgrade to a paid plan.
You may cancel your subscription at any time by uninstalling the App from your Shopify store or by canceling the active subscription through your Shopify admin billing settings. Cancellation takes effect at the end of the current paid billing period. Upon cancellation, your storefront UGC carousel will be deactivated. If you have questions or are unsatisfied with the App, please contact us at specialone.today@gmail.com before canceling — we are happy to help.
We may, from time to time, make changes to subscription fees. We will communicate any price changes to you in advance in accordance with applicable law and Shopify's billing notification requirements. Your continued use of the App after a price change takes effect constitutes your acceptance of the new fee.
All sales are final and no refund will be issued. As all billing is processed via Shopify's Billing API, any billing disputes must be raised directly with Shopify in accordance with their refund and dispute policies.
You may not access or use the Services for any purpose other than that for which we make the Services available. The App is provided solely to help Merchants discover and display UGC content for their own Shopify stores.
As a Merchant using the Services, you agree not to:
Merchants may provide content through the App, including product images used as reference inputs for AI analysis, TikTok or Instagram URLs manually added to their product UGC pool, and feedback or configuration settings submitted through the App's dashboard (collectively, "Merchant Content"). When you provide Merchant Content, you represent and warrant that: (1) you own or have the necessary rights to provide such content; (2) the content does not infringe any third-party intellectual property rights; and (3) the content complies with all applicable laws.
For any UGC videos surfaced and displayed by the App — including those discovered by the AI pipeline and those you manually add — you are solely responsible for ensuring you have the right to use and display that content on your storefront. See Section 1B for the full liability framework.
By providing Merchant Content through the Services, you grant specialONE a limited, non-exclusive, royalty-free license to access, store, process, and use that content solely for the purpose of providing the Services to you (e.g., using your product images as reference inputs for AI scoring).
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for product improvement purposes without compensation to you.
We do not assert ownership over your Merchant Content. You retain full ownership of all content you provide. We are not liable for any statements or representations in content you provide through the Services.
The App connects to third-party platforms — primarily TikTok and Instagram — to discover and surface publicly available UGC videos. This connection is made through third-party scraping and data services (such as Apify) and does not require you to provide your social media account credentials to us. We do not access, store, or manage your personal social media accounts.
If future features of the App require you to link your TikTok or Instagram account directly, we will request only the permissions necessary for those features and will disclose how that data is used. Your relationship with TikTok, Instagram, or any other social media platform remains governed solely by your agreement with those platforms.
PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR THE AVAILABILITY, ACCURACY, OR LEGALITY OF CONTENT RETRIEVED FROM THIRD-PARTY PLATFORMS. Changes to those platforms' policies or infrastructure may affect the App's functionality without notice.
The Services may contain links to other websites ("Third-Party Websites") as well as content originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or Third-Party Content does not imply approval or endorsement thereof by us. You agree that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your reliance on such content or services.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against any Merchant who, in our sole discretion, violates the law or these Legal Terms; (3) in our sole discretion and without limitation, refuse, restrict, or suspend access to the App for any Merchant; (4) remove or disable any content or data that is excessive, burdensome, or in violation of these Legal Terms; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services for all Merchants.
These Legal Terms shall remain in full force and effect for as long as you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE APP TO ANY MERCHANT FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.
You may terminate your use of the App at any time by uninstalling the App from your Shopify store admin. Upon uninstallation, your active subscription (if any) will be canceled and your storefront UGC carousel will be deactivated. Data associated with your store may be retained in accordance with our data retention practices and applicable law.
We may terminate or suspend your access to the App at any time, with or without notice, for any violation of these Legal Terms. Upon termination for cause, you are prohibited from reinstalling the App without our prior written consent.
We reserve the right to change, modify, or remove features of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the App will be available at all times. We may experience hardware, software, or infrastructure problems, or need to perform maintenance, resulting in interruptions or delays. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the App during any downtime or discontinuance. Nothing in these Legal Terms obligates us to maintain and support the Services or to supply any corrections, updates, or releases.
These Legal Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law principles. specialONE and you irrevocably consent that the competent courts of Israel shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be 1. The seat, or legal place, of arbitration shall be Tel Aviv, Israel. The language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive law of Israel.
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF AI-GENERATED SCORES, VIDEO CLASSIFICATIONS, OR ANY OTHER OUTPUT OF THE APP'S PIPELINE. WE DO NOT GUARANTEE THAT ANY VIDEO SURFACED BY THE APP IS LEGALLY CLEARED FOR COMMERCIAL USE — THAT DETERMINATION IS SOLELY YOUR RESPONSIBILITY AS THE MERCHANT. WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES IN AI ANALYSIS OR CONTENT DISCOVERY, (2) INTELLECTUAL PROPERTY CLAIMS ARISING FROM YOUR DISPLAY OF THIRD-PARTY CONTENT, (3) ANY INTERRUPTION OR CESSATION OF THE APP'S FUNCTIONALITY DUE TO CHANGES IN THIRD-PARTY PLATFORM POLICIES OR APIS, (4) ANY LOSS OF UGC CONTENT OR STOREFRONT DISRUPTION, OR (5) ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER THESE LEGAL TERMS, REGARDLESS OF THE FORM OF ACTION, WILL AT ALL TIMES BE LIMITED TO THE TOTAL AMOUNT PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) your breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights of content creators whose videos you display on your storefront; or (5) any claim arising from your use of UGC content discovered or displayed via the App. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim upon becoming aware of it.
We collect and process data that Merchants transmit through the Services, including Shopify store information, product data, scan history, and UGC video records, for the purpose of providing and improving the Services. Although we maintain reasonable data practices, Merchants are solely responsible for ensuring that their use of the App and any data shared with us complies with applicable privacy laws, including any obligations to their own customers (end-shoppers) regarding data processing. You agree that we shall have no liability to you for any loss or corruption of data, and you hereby waive any right of action against us arising from any such loss or corruption.
Installing and using the App, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and through the App, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us regarding the Services, and supersede any prior agreements between the parties on this subject matter. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, including changes to third-party platform APIs or policies. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
specialone.today@gmail.com
specialONE — Rishon LeZion, Israel